Introduction to Hospitality, 8e - Table of Contents
PART 1: INTRODUCING HOSPITALITY AND LODGING
1. Introducing Hospitality
2. The Hotel Business
3. Rooms Division
4. Hotel Food and Beverage
PART 2: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES
5. Beverages
6. The Restaurant Business
7. Restaurant Management
8. Managed Services
PART 3: TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING
9. Tourism
10. Recreation, Attractions, and Clubs
11. Gaming Entertainment
PART 4: ASSEMBLIES, EVENTS, AND ATTRACTIONS
12. Meetings, Conventions, and Expositions
13. Special Events
PART 5: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY
14. Leadership and Management
15. Planning
16. Organizing
17. Communication and Decision Making
18. Control
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