What modules are covered in this course?

Module 1: Professional Ethics, Law, and Patient Rights Module 2: Communication, De-escalation, and Office Bias Module 3: Healthcare Teams and Professional Roles Module 4: Medical Terminology, Body Systems, and Diagnostics Module 5: Administrative Office Operations and Technology Module 6: Safety, Biohazards, and Standard Precautions Module 7: Patient Intake, Scheduling, and...

What types of programs is this course designed for?

This program is designed for CTE Healthcare pathways or elective offerings.

Is this program available in print or digitally?

Medical Administrative Assistant is a robust, digital-only course ideal for virtual or blended learning.

What teacher resources are available?

Teacher resources include the course syllabus, pacing guide, answer keys, blended learning guide, differentiation guide, multilingual support guide, instructional slides, and digital courseware access. Additionally, an on-demand, self-paced teacher training course covers the fundamentals of implementing the curriculum.

What Learning Management System (LMS) is this course accessible on?

Digital courseware is delivered on the award-winning Savvas Realize platform, which can integrate with: Canvas, Google Classroom, Schoology, AGILIX Buzz, and D2L.

What are the digital license options?

Student digital access to Medical Administrative Assistant can be purchased for 1, 2, 3, 4, or 5 years.

How long does it take to complete the course?

Medical Administrative Assistant is designed to support a full-credit course and therefore may be used to support a semester- or year-long option. On average, this course requires 80 instructional seat-time hours, equating to roughly 3–4 lessons per week. Teachers can make course customizations if desired to meet specific needs.

1-Header Background form image Health.jpg

Medical Administrative Assistant Program

This course introduces students to administrative practices that support healthcare operations. Through workplace scenarios and applied activities, students develop professional skills for entry-level medical office roles and the Certiport® Medical Administrative Assistant certification.

In Medical Administrative Assistant, students will:

Explore the roles and responsibilities of medical office professionals
Learn the basics of scheduling, insurance, billing, and medical records
Understand patient privacy, healthcare regulations, and professional communication

Request Virtual Samples

Prepare for Medical Administrative Assistant Certification

Prepare students for a career in medical assisting

Student-Centered Design

Grounded in educational research, this course maximizes student motivation and engagement with real-world relevance, hands-on projects, interactive assignments, and accessibility tools.

MedAdmin_Component 2_Benefit 2 copy.webp

Ready for the Real World

Students become career ready when they go beyond understanding concepts to applying them in real life. Through practical activities, students gain the skills they need for in-demand careers.

Employability Skills

Students build essential workplace skills—including professionalism, communication, teamwork, time management, conflict resolution, safety, and respect—that support a positive work culture and long-term career success.

Industry Certification and College Credit

Prepare students for the Medical Administrative Assistant certification exam from Certiport®—a credential eligible for college credit recommended by the American Council on Education* and trusted by colleges nationwide.

Learn essential medical administrative assistant skills

Course Outline
Module Introduction
Interactive Instructional Design
Differentiation
Formative and Summative Assessments
Accessibility

Healthcare Course Outline by Module

Module 1: Professional Ethics, Law, and Patient Rights

Module 2: Communication, De-escalation, and Office Bias

Module 3: Healthcare Teams and Professional Roles

Module 4: Medical Terminology, Body Systems, and Diagnostics

Module 5: Administrative Office Operations and Technology

Module 6: Safety, Biohazards, and Standard Precautions

Module 7: Patient Intake, Scheduling, and Communication Compliance

Module 8: Revenue Cycle, Insurance, and Billing Fundamentals

Module 9: Health Information Management and Document Lifecycle

Module Introduction

Module Introduction Video and Description

Each module begins with an introductory video where the instructor sets the stage for topics and learning objectives for the upcoming module. The video is followed by a short description of the module content.
Module Learning Objectives

Each module introduction includes the set of learning objectives for students to review prior to beginning instruction.
Polling Question

Students engage with an interactive poll related to the upcoming module content. After completing the poll, students can see how their peers responded with a percentage breakdown of the results.
Introduce New Vocabulary

The module introduction concludes with an interactive vocabulary matching activity, designed to familiarize students with words and concepts they will learn in the upcoming module.

Interactive Instructional Design

Engaging Lesson Videos

Each lesson begins with an instructional video from an expert educator, designed to grab students’ attention while addressing learning objectives.
Interactive Reading

Each lesson video is followed by an interactive reading where students dive into new material with embedded interactives like hot spots, flip cards, slides, videos, and more!
Integrated Activities

Activities are embedded purposefully between lessons and incorporate a variety of interactive tools for students to practice what they’ve learned.
Project-Based Learning

End-of-module projects provide the opportunity for students to apply what they’ve learned to a real-world situation that they would encounter in the workforce.

Differentiation

Strategies for Differentiation in CTE

Provides teachers with guidance for supporting diverse learners in the CTE classroom.
Supporting Multilingual Learners in CTE

Provides teachers with strategies for meeting the needs of multilingual language learners in the CTE classroom.

CCR-12688 Component 3 Diffentiation.webp

Formative and Summative Assessments

Concept Check

Embedded concept checks include a variety of low-stakes activities, including short answer responses, matching, flashcards, and sorting.
Discuss and Write

Thought-provoking discussion prompts invite students to process and share their learning with their peers. Utilize your LMS discussion board or have students work in an individual course journal.
Lesson-level Quizzes

Monitor student progress toward mastery with short quizzes after each lesson.
Module Study Guides

Printable end-of-module practice that reinforce key standards, vocabulary, and concepts for exam preparation.
Module Tests

Measure student mastery of key skills and content with an end-of-module summative assessment.
Midterm Exam

Assess student content mastery midway through the course.
Final Exam

A comprehensive final exam assesses student skills and knowledge at the end of the course. The final exam is auto-scored and the results report back to the teacher’s gradebook in their LMS.
Practice Exams

Build confidence and certification exam readiness with two optional assessments that identify strengths and areas for improvement.

Accessibility

Text-to-Speech

Audio features allow greater accessibility for students. Highlight any text within the course to have it read out loud, including image alt text.
Language Translations

Translate any text within the course, including video transcripts, into 60+ languages. Additionally, many language translations can be read out loud using the text-to-speech feature.
Closed Captioning

All videos within the course include closed captioning with the ability to access video transcripts and translate into 60+ languages.
Alternative Activities

Alternative activities are embedded throughout lessons to meet accessibility standards and provide alternatives to the interactive activities in multiple choice format.

Explore Medical Administrative Assistant content

Digital Tour

Experience the engaging instructional design and learn about system integrations.

Request Virtual Samples

Seamless access on Savvas Realize

Simple. Seamless. Scalable.

Focus on student success—not the tech setup—with flexible curriculum for virtual or blended learning ready to go in your school’s learning management system.

Additional Medical Administrative Assistant Resources

Blended Learning
Pacing Guide
Answer Keys
Syllabus
Career Exploration
PowerPoints
AI Literacy
CTSO
Training

Blended Learning Guide

Provides teachers with robust support for planning and implementing the course in a traditional classroom, including best practices for blending face-to-face and online learning activities.

Step-by-step teaching support for each lesson
In-class discussion prompts
Suggestions for independent, small group, and whole class instruction
Facilitation support and student work samples for projects
Sample student responses for reflections and short answer assignments

Pacing Guide

Provides a tool for teachers to appropriately assign coursework and allocate time on a weekly basis for completing a course within a semester or year long time frame.

Answer Keys

Includes answers and grading rubrics for Reflections and Short Answer Assignments, along with detailed grading rubrics and sample student work for Projects.

Course Syllabus

The syllabus includes a high-level course overview, module overviews, and module learning objectives.

Personalized Career Exploration

With access to trusted U.S. Department of Labor data, students can explore 1,000+ careers to discover jobs that fit who they are, what they enjoy, and where they want to go next.

Instructional PowerPoints

These fully customizable slides are available for select courses to support classroom instruction with industry-aligned content, teaching tips, high-impact visuals, discussion starters, and formative checks that connect concepts to real-world application and employability skills.

Using AI Effectively

This bonus module builds practical AI skills for any career while understanding the opportunities, risks, and responsibilities that come with its use.

Career and Technical Student Organizations

Discover how CTSOs help students build leadership skills and prepare for future careers.

On-Demand Training

An on-demand, self-paced teacher training course covers the fundamentals of implementing the curriculum.

Medical Administrative Assistant FAQs

What modules are covered in this course?
Module 1: Professional Ethics, Law, and Patient Rights

Module 2: Communication, De-escalation, and Office Bias

Module 3: Healthcare Teams and Professional Roles

Module 4: Medical Terminology, Body Systems, and Diagnostics

Module 5: Administrative Office Operations and Technology

Module 6: Safety, Biohazards, and Standard Precautions

Module 7: Patient Intake, Scheduling, and Communication Compliance

Module 8: Revenue Cycle, Insurance, and Billing Fundamentals

Module 9: Health Information Management and Document Lifecycle
What grade levels is this text appropriate for?

Grades 9–12
What types of programs is this course designed for?

This program is designed for CTE Healthcare pathways or elective offerings.
Is this program available in print or digitally?

Medical Administrative Assistant is a robust, digital-only course ideal for virtual or blended learning.
What teacher resources are available?

Teacher resources include the course syllabus, pacing guide, answer keys, blended learning guide, differentiation guide, multilingual support guide, instructional slides, and digital courseware access. Additionally, an on-demand, self-paced teacher training course covers the fundamentals of implementing the curriculum.
What Learning Management System (LMS) is this course accessible on?

Digital courseware is delivered on the award-winning Savvas Realize platform, which can integrate with: Canvas, Google Classroom, Schoology, AGILIX Buzz, and D2L.
What are the digital license options?

Student digital access to Medical Administrative Assistant can be purchased for 1, 2, 3, 4, or 5 years.
How long does it take to complete the course?

Medical Administrative Assistant is designed to support a full-credit course and therefore may be used to support a semester- or year-long option. On average, this course requires 80 instructional seat-time hours, equating to roughly 3–4 lessons per week. Teachers can make course customizations if desired to meet specific needs.

MedAdmin_Component 8_Title(H2) copy.webp